Refund policy

📄 Privacy Policy

Privacy Policy

We value your privacy and are committed to protecting your personal information. When you visit or make a purchase from our store, we collect personal details such as your name, address, email address, and phone number only for order processing and customer support purposes.

Your personal data is used to:

  • Process and ship orders

  • Communicate order updates

  • Improve our services and website experience

We do not sell, trade, or share your personal information with third parties, except when required to fulfill your order (such as shipping partners and payment gateways).

By using our website, you agree to our Privacy Policy.

Contact Information:
Prabhat Gautam
Bhaisamau, Near RR College
Lucknow, Uttar Pradesh, India
📞 Phone: +91 9616582071

📄 Shipping Policy (International Dropshipping)

Shipping Policy

We operate as an international dropshipping store. Our products are shipped directly from our trusted global suppliers.

Shipping Time:

  • Processing Time: 1–3 business days

  • Delivery Time (International): 7–20 business days

  • Delivery Time (India): 5–12 business days

Please note that shipping times may vary due to customs clearance, holidays, or unforeseen delays.

Shipping Charges:

  • Shipping charges (if any) are displayed at checkout.

  • Some products may include free international shipping.

We are not responsible for delays caused by customs or courier companies.

📄 Refund & Return Policy

Refund and Return Policy

Customer satisfaction is our priority.

Returns:

  • Returns are accepted within 7 days of delivery.

  • Product must be unused, in original packaging.

Refunds:

  • Once the returned item is received and inspected, refunds will be processed within 5–7 business days.

  • Refunds will be credited to the original payment method.

Non-Returnable Items:

  • Damaged due to misuse

  • Clearance or discounted items

  • Incorrect address provided by customer

For return requests, contact us with your order number.

📄 Terms & Conditions

Terms and Conditions

By accessing and using our website, you agree to comply with the following terms:

  • Prices and product availability may change without prior notice.

  • We reserve the right to cancel orders due to stock unavailability or pricing errors.

  • All content on this website is owned by us and may not be copied without permission.

  • Any disputes will be governed under the laws of India.

📄 Contact Us Policy

Contact Us

If you have any questions about your order, shipping, or policies, please contact us:

BhimaX Store

 Name: Prabhat Gautam
Address: Bhaisamau, Near RR College, Lucknow, Uttar Pradesh, 226201

India
Phone: +91 96165 82071

📧 Email: bhimax034@gmail.com